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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aiyah Lee

February 20, 2026

5  out of  5
rating by Aiyah Lee
"Researching and obtaining life insurance can feel like a heavy burden especially with all of the options available. That burden was lifted today while paying for my auto insurance over the phone with Carisha. She was so helpful and knowledgeable about the policies that I ended up signing up for life insurance right away and got a discount for doing so! Thank you so much Carisha! You're definitely a rock star. Your excellent service and knowledge brought some ease. Thanks again!"
We responded:
"Aiyah, thank you so much for the wonderful review! We are glad to hear you had an excellent experience with Carisha and that she was able to assist you with your life insurance protection. We truly appreciate your business. If you ever have any questions or need assistance with anything insurance-related, please do not hesitate to reach out to State Farm Agent Taryn Lawrence’s team—we are always here to help!"
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Juan Guillen

February 20, 2026

5  out of  5
rating by Juan Guillen
"Good!!!"
We responded:
"Thank you for the 5-star review, Juan! We appreciate your business. -Taryn"
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sheneka baptiste

February 16, 2026

5  out of  5
rating by sheneka baptiste
"Very informative and helpful every time I call the office"
We responded:
"Sheneka, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! "
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Sharunda Buchanan

February 12, 2026

5  out of  5
rating by Sharunda Buchanan
"Outstanding customer service! It was an absolute pleasure to work with Carisha Thorton! Carisha brought patience, positivity, and professionalism to the table at all times!"
We responded:
"Sharunda,

Thank you so much for taking the time to give us such a wonderful rating! We’re thrilled to hear that you had a great experience working with Carisha. We’ll be sure to share your kind words with our team as inspiration.

Please don’t hesitate to reach out if there’s anything we can do for you in the future."
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Devorha Anderson

February 5, 2026

5  out of  5
rating by Devorha Anderson
"Carisha Thornton was exceptional in providing service to me. She was thorough, knowledgeable, and Professional. Everyone needs a Carisha Thornton in there firm. Absolutely Wonderful."
We responded:
"Hello Devorha, Glad you had an exceptional experience with Carisha. We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience, and we love knowing yours was no different. See you next time!"
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jessica daly

February 5, 2026

5  out of  5
rating by jessica daly
"Carisha was so friendly and easy to work with."
We responded:
"Jessica,

Thank you for your feedback and your 5 Star Review. We're delighted to hear that Carisha provided you with the highest level of service and was friendly to work with. We truly appreciate your kind words and look forward to continuing to provide excellent service in the future.

"
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Nessa S

January 23, 2026

5  out of  5
rating by Nessa S
"Destiny truly cares. Anytime I have questions or need help, she is quick to respond and make the process so easy. Excellent service every time."
We responded:
"Nessa, Thanks for the great review! We are glad to hear you received excellent service from Destiny. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
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Rhonica Caldwell

January 23, 2026

5  out of  5
rating by Rhonica Caldwell
"I love the customer service I received from Destiny Smith at this office. She was very knowledgeable on the information that I needed for my life insurance policy. I appreciate you and promise to refer my family and friends"
We responded:
"Hello Rhonica,

We're delighted to hear about your experience! We're happy to know that Destiny has been able to provide exceptional service for your life insurance needs. We look forward to offering you more great experiences in the near future. We truly appreciate all referrals—that's how we grow our business.

Thank you again for your support! "
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janie livsey

January 22, 2026

5  out of  5
rating by janie livsey
",Honesty , provided superb customer service In handling my insurance concerns. Great experience at Taryn Lawrence , State Farm Office!"
We responded:
"Hello Janie,

Thanks for the kind words! Hearing that your experience with Honesty went well truly makes our day. We're glad you had a great experience, and we look forward to continuing to exceed your expectations. We sincerely appreciate your loyalty and business with State Farm for over 30 years.

Thank you again!"
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R Coop

January 20, 2026

5  out of  5
rating by R Coop
"Ms. Carisha Thornton was very professional, polite, helpful, patient and caring. I called her very frustrated after attempting to handle my insurance coverage through the "marketplace" and being on hold forever and given conflicting information; however, Ms. Thornton was kind, assisted me and got me all the information I needed. I would certainly recommend this Agency and Ms. Thornton in particular. In a time when it seems like no one cares about the customer, Carisha showed up and showed out. She was really a pleasure to work with!"
We responded:
"
Dear R,

Thank you for choosing Taryn Lawrence Agency and for leaving such a wonderful review! We’re delighted to hear that you had a great experience working with Carisha. It’s fantastic to know she was able to assist you effectively with your insurance needs and made such a positive impression.

We look forward to serving you many more times in the future. Welcome to our State Farm Agency!

"
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Martha Hoskins

January 10, 2026

5  out of  5
rating by Martha Hoskins
"Carisha Thorton made everything so easy for me to switch my insurance coverage to State Farm. I'm sure the folks at Taryn Lawrence's Office find her a delight to work with. Carisha is very knowledgeable about the coverages available and made sure I received the best possible coverage for my autos and home saving me a boatload of money. Excellent job Carisha!"
We responded:
"Ms. Hoskins, we are grateful and appreciate the time you took to leave your 5-Star review. It's great to know that Carisha was able to provide you with the highest levels of service. We are glad to hear she was able to assist you with your home and auto insurance and save you money. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to working with you."
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Robert Bennett

January 9, 2026

5  out of  5
rating by Robert Bennett
"Always a pleasure being served by my State Farm Agent Carisha Thornton of the Taryn Lawrence. Very professional and helpful in answering our questions regarding our policies and inquiries regarding new services also. Thank you Carisha..."
We responded:
"Mr. Bennett, Thanks for choosing us and leaving such a great review! We're thrilled that Carisha left such a great impression! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you soon."
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JAM HODGE

January 6, 2026

5  out of  5
rating by JAM HODGE
"Honesty was super nice and patient. She assisted me and gave me all the answers I needed."
We responded:
"Dear Ms. Hodge,

We appreciate the time you took to give us such a great rating! We're glad to hear that you enjoyed your experience with Honesty. We work hard to provide our customers with exceptional service and look forward to continuing to do the same for you!"
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resa fitts

December 31, 2025

5  out of  5
rating by resa fitts
"Corisha was a pleasure to work with very knowledgeable patient and was able to provide the details I needed regarding auto insurance."
We responded:
"Ms. Resa, Thanks for choosing us and leaving such a great review on Carisha! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We're here for you anytime!"
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TrueVine Apostolic Ministry

December 31, 2025

5  out of  5
rating by TrueVine Apostolic Ministry
"My family has been with this State Farm office for years, and Jabrinia has always provided excellent service. She’s reliable, professional, and makes insurance feel easy."
We responded:
"We are grateful for the time you took to leave your review. It's wonderful to know that Jabrinia provided you with the highest level of service. We truly value your family's business and are confident we can continue to provide you with the same excellent service in the future. It was a pleasure to serve you."
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Ms. Culbreath

December 29, 2025

5  out of  5
rating by Ms. Culbreath
"We have worked with this State Farm branch for generations. They have been very thorough when meeting the various needs of our family. Each representative is knowledgeable and is willing to give advice and relevant solutions."
We responded:
"Dear Mrs. Culbreath,

Thank you for the kind words! We truly appreciate your 5-star review. It is heartwarming to know that you think so highly of us. Our goal will always be to provide the best experience possible, and we’re delighted to hear yours was no different. We sincerely value your family's support and confidence in us throughout the years. "
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TROY Davis Sr

December 29, 2025

5  out of  5
rating by TROY Davis Sr
"Friendly, and willing to provide professional customer service."
We responded:
"Mr. Troy,

Thank you for taking the time to share your experience. We truly appreciate your 5-star review. We look forward to continuing to exceed your expectations with great service. Please don’t hesitate to let us know how we can assist you in the future."
Profile photo of CHRIS JENKINS

CHRIS JENKINS

December 18, 2025

5  out of  5
rating by CHRIS JENKINS
"Carisha provides great customer service. She’s very knowledgeable on product and services."
We responded:
"Hello Chris, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future."
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Twala Meju

December 1, 2025

5  out of  5
rating by Twala Meju
"Thank you Destiny for providing me with great service and for finding the best policy for my budget and my needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Destiny. If you ever need any assistance in the future, please don’t hesitate to reach out to our State Farm Office. We are here to help!"
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Silas Hawkins

November 12, 2025

5  out of  5
rating by Silas Hawkins
"This was a good refreshing course, every one should take it, thanks to Carisha Thornton and State Farm Insurance."
We responded:
"Mr. Hawkins,
We appreciate your 5 Star review! We are delighted to know the Defensive Driving Course Carisha recommended was a good refreshing course. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theresa Coleman

November 7, 2025

5  out of  5
rating by Theresa Coleman
"IThis review is to share my appreciation for Carisha Thornton and the exceptional assistance she provided in helping me save on my State Farm insurance. Her expertise and personalized approach made a significant difference in my experience.

From the start, Carisha took the time to understand my coverage needs and financial goals. She patiently reviewed my existing policy and offered clear, practical suggestions that helped reduce my premium without compromising important protections. Throughout the process, her professionalism and responsiveness stood out, making me feel confident and valued as a client.

Thanks to Carisha’s efforts, I was able to secure better coverage at a more affordable rate. It’s rare to come across someone so dedicated and knowledgeable, and I’m grateful for her help in navigating the complexities of insurance. I would not hesitate to recommend Carisha Thornton to anyone looking for a trustworthy agent who genuinely works in their client’s best interests."
We responded:
"Dear Ms. Coleman,
Thank you for taking the time to review our State Farm office. We’re delighted to hear that Carisha delivered outstanding service, helped enhance your coverage, and saved you money. Your satisfaction remains our highest priority, and we look forward to continuing to support all your insurance needs."
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Vickie Long

November 4, 2025

5  out of  5
rating by Vickie Long
"Honesty was a delight to talk to with about my upcoming car insurance renewal"
We responded:
"Ms. Long,
Thank you for your 5 Star review. We’re glad to hear Honesty was able to assist you with your car insurance renewal. If you ever have any questions or need assistance, we’re here to help!"
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Katarrey Smith

October 30, 2025

5  out of  5
rating by Katarrey Smith
"Destiny was amazing to work with! She walked me through the life insurance process step by step and made everything clear and stress-free. Her knowledge, patience, and professionalism really stood out, and she made sure I got the coverage that fit my needs. I couldn’t have asked for better service. Thank you, Destiny!"
We responded:
"Katarrey,

Thank you for sharing your feedback regarding your professional experience with Destiny. We are pleased to hear that, through her expertise in life insurance, she was able to provide coverage tailored to your needs.

Should you require any further assistance, please do not hesitate to reach out.

"
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Kenya Collins

October 28, 2025

5  out of  5
rating by Kenya Collins
"Today I spoke with Carisha Thornton who helped me tremendously. She was knowledgeable and professional while still very kind and patient with me not knowing a lot about insurance. So thank you SF for employing Mrs. Thornton. 👍 Great Job 👏 there’s nothing like wonderful customer service.."
We responded:
"Ms. Collins,
Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Carish's service here at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Desiah Shelton

October 28, 2025

5  out of  5
rating by Desiah Shelton
"I had a wonderful experience working with Carisha Thornton at State Farm! She made the process of signing up for insurance so easy and stress-free. Carisha took the time to explain all my options clearly and helped me find the best bundle deal for my home and auto insurance. She was friendly, patient, and genuinely cared about making sure I got the coverage that fit my needs and budget.

It’s rare to find someone who combines professionalism with such a personal touch, but Carisha does it effortlessly. I highly recommend her to anyone looking for reliable insurance and outstanding customer service!"
We responded:
"Desiah,
Thank you for your 5-star review! We are glad you had a wonderful experience with Carisha and was able to bundle your home and auto insurance. We appreciate your feedback on Carisha's professionalism and outstanding customer service.
My State Farm team and I are happy to be your good neighbor!"